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MaxxTraxx Knowledge Base
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Important message on backing up data
Important Notice: Protect Your MaxxTraxx Data Please note: This message does not apply to MaxxTraxx Anywhere cloud users. Due to a recent increase in malicious cyberattacks and unexpected computer failures, we want to remind you of the importance of ...Did you know for the best performance you should log out of MaxxTraxx every evening
Keep Your Computer Running at Its Best Your shop relies on computers more and more every day—whether it's writing repair orders, sending emails, looking up parts, or handling other daily tasks. All of these functions use valuable system resources. To ...Did you know MaxxTraxx has editable email templates
MaxxTraxx can create and save multiple email templates for communicating with your customers. You can have separate emails designed for sending quotes, letting a customer know their car is ready, or any other function. They can also be used for ...Did you know that MaxxTraxx has a built-in time clock and technician tracking?
Did you know that MaxxTraxx has a built-in time clock and technician tracking? The Service and Corporate versions of MaxxTraxx feature a built-in time clock. This feature includes both a time clock for recording attendance, and a job clock for ...Cloud Server Maintenance
Subject: Scheduled Cloud Maintenance – February 27 to March 6 Our cloud provider will be performing server maintenance from February 27, 2025, through March 6, 2025, between 11:00 PM – 4:00 AM Pacific Time each night. This maintenance should not ...
Popular Articles
Did You Know MaxxTraxx Can Be Opened More Than Once On Same Computer
Did You Know MaxxTraxx Can Open More Than Once on Same Computer Due to the way the MaxxTraxx licensing works, a user can open multiple instances of MaxxTraxx on the same computer. It will still only count that as 1 workstation license! For Example: ...Did You Know that you can change the vehicle - or the customer and vehicle on a MaxxTraxx repair order.
If you have security on in MaxxTraxx, you will need to go into setups/security groups / select the security group needed / under the Service Department and Customer Information heading (last one) check the box to allow this feature in the security ...Did you know that the General Ledger Income Statement is your Profit & Loss Report
We often get calls wanting to know how to print a Profit & Loss report. It's called the General Ledger Income Statement in MaxxTraxx Click on the "Reports" dropdown at the top of the Service Schedule screen. Then click on the "Company Reports ...Did You Know - It is a good time to review your Repair Order layout.
With the release of MaxxTraxx 9.0, several changes have taken place to the look and feel of the program. While you are getting used to the new features, take a look at your repair order and parts counter invoice legal requirements. The following ...Did You Know - You can easily view Parts on Order from inside the Repair Order / Service Writing Screen
Did You Know You Can Quickly and Easily View Parts Order Statuses From Right Inside the RO/Service Writing Screen If you have a Repair Order open and need to find out if parts have been ordered and/or the parts orders' status, you can click on the ...