Did you know MaxxTraxx has a Declined Services report

Did you know MaxxTraxx has a Declined Services report

Are you looking for a simple way to keep your bays full during slower periods? MaxxTraxx has a built-in tool that can help you reconnect with customers and generate additional service opportunities—without any extra guesswork.

By running the Declined Services Report, you can easily identify past services that were recommended but not authorized. These are real opportunities to reach back out to customers and remind them about maintenance their vehicle may still need.

Here’s how to access the report:

  1. Go to the Reports dropdown in MaxxTraxx.

  2. Highlight the Service Counter category.

  3. Click on the Declined Services Report.

  4. Choose the desired date range.

  5. Print the report or export it to Excel for easy follow-up.

​

​
Whether you’re sending personalized emails, making a few phone calls, or launching a promotional campaign, this report gives you a focused list of customers who already showed interest in service. It’s one of the quickest ways to boost business during those lulls in the schedule.
​

As always, the Support Team is here if you have questions or need help.

Hours: Monday through Friday, 5am to 5pm PST. (Excluding Holidays)

Email: support@scottsystems.com

Phone: 800-996-9777, Option #1

Or start a Chat from our website HERE


Thank You for Your Time and Have a Great Week!

-The MaxxTraxx Team



    • Related Articles

    • Miscellaneous Lists in MaxxTraxx Setups

      In this help article you will find information on each section of the Miscellaneous Lists Category in MaxxTraxx Setups A Vehicle Problem Categories Here you are able to edit and add Vehicle Problem and Request for Service categories that appear when ...

    • Did you know that the General Ledger Income Statement is your Profit & Loss Report

      We often get calls wanting to know how to print a Profit & Loss report. It's called the General Ledger Income Statement in MaxxTraxx Click on the "Reports" dropdown at the top of the Service Schedule screen. Then click on the "Company Reports ...

    • How to see Recommended services due

      Open Reports: Go to the Reports menu from the main screen. Select Company Reports: Click on Company Reports. Choose Customer Reports: In the left-hand pane, select Customer. Run the Report: Click on Recommended Services Due. Set any desired filters ...

    • Did You Know...That MaxxTraxx integrates with 360Payments?

      Did You Know... MaxxTraxx Partners with 360Payments? 360Payments has been a preferred partner of MaxxTraxx since 2018. In 2021, we strengthened our partnership by refocusing efforts on enhancing the integration and adding new features. Seamless ...

    • Did You Know How to integrate MaxxTraxx and FordParts.com?

      Do You Know How to integrate MaxxTraxx and FordParts.com MaxxTraxx Version 9.0 can now connect to FordParts.com for direct ordering from you local FORD Dealer! We are proud to announce that, for the first time, Ford Motor Company has decided to enter ...