IMPORTANT ALLDATA STATUS UPDATE

IMPORTANT ALLDATA STATUS UPDATE




Following up on our previous message regarding this subject: There have been changes made by AllData to move away from the current version of their integration to a new system. We have been working closely with them to update to this new integration and it has been APPROVED by AllData for release now.  Unbeknown to us, the current integration was stopped during our development of this new one. We sincerely apologize for the interruption this has caused to your business workflow.
Any information regarding contracts expiring between us and AllData is incorrect. We are still active with AllData as an integration partner.
An update will be going out to BETA shop users starting next week with a full release to all users shortly after. This update will switch MaxxTraxx over to use the new AllData integration so your account will resume working.
The only change for you after the update is your AllData vendor username and password in MaxxTraxx will now use the same website login you use for AllData’s website. This will eliminate any issues with having to contact support for either side to set up any special account changes and will work directly after the update and password changes have been made. To change this password, go to Vendors > Vendor List > pull up AllData > go to Catalog on the left-hand side > There you can update the username and password.

As always, the Support Team is here if you have questions or need help.

Hours: Monday through Friday, 5am to 5pm PST. (Excluding Holidays)

Email: support@scottsystems.com

Phone: 800-996-9777, Option #1

Or start a Chat from our website HERE


Thank You for Your Time!

-The MaxxTraxx Team






    • Related Articles

    • Update for Mitchell users

      We have been testing an update to repair the integration with Mitchell. This update is now ready to be installed. Please make a backup of your database by clicking the backup icon near the upper right corner of the MaxxTraxx screen. You must be on ...
    • ATTN: The MaxxTraxx & Service Intel integration recommends update to latest MaxxTraxx version

      Important Message The MaxxTraxx and Service Intel integration recommends your shop upgrade to the latest version of MaxxTraxx Your business has requested to establish an integration with an industry partner called Service Intel. Among other things ...
    • Quickbooks / MaxxTraxx Integration Setups

      Quickbooks has two types of software that they offer to small businesses throughout the world. The one that is most familiar is the Desktop version that runs locally on your PC. There is a newer Online version that they are attempting to push with ...
    • Important update for 360 Payments users

      We will be releasing a patch update for MaxxTraxx that affects 360 Payments credit card terminals. This patch MUST be installed by Friday October 6, 2023 in order to continue using the 360 Payments terminal. Please install the patch as soon as you ...
    • Mitchell integration

      The issue with Mitchell integration has been solved. If you are still experiencing any problems please contact our support team. Thank you for your patience. The MaxxTraxx Team (800)996-9777