Our records indicate that your shop does not subscribe to our DataTraxx cloud-based backup service. If you would like us to temporarily activate this service at no charge until the current threat passes, contact us via email as soon as possible. Please do not wait until the last moment as the process takes time and must be tested. Once we receive your request, a support technician will contact you for the installation.
Once the current situation is secure, we will cancel the backup service.
Be aware that the request for backup must be done through email.
As always, the Support Team is here if you have questions or need help.
Hours: Monday through Friday, 5am to 5pm PST.
Phone: 800-996-9777, Option #1
Or start a Chat from our website HERE
Thank You for Your Time and please stay safe.