Microsoft email issues

Microsoft email issues

It has come to our attention that Microsoft has stopped supporting the method many 3rd party platforms use to send emails through their systems. Sending emails through MaxxTraxx from any Microsoft account such as Hotmail.com, MSN.com, and Outlook.com will no longer be possible.

Gmail currently works with MaxxTraxx correctly. We suggest you set up a Gmail account with 2-factor authentication turned on. Then, create a 3rd party app and password to use through MaxxTraxx. You can use Outlook to track your Gmail account. To set up Gmail in MaxxTraxx, go to Setups / Email Setups, and follow the instructions.

If you need assistance configuring MaxxTraxx, please call our support team at (800)996-9777 and use option #1. You can also chat through our website at scottsystems.com.

  

    • Related Articles

    • How do I set up a Google Gmail in MaxxTraxx to add email and text capabilities or fix issues with an existing setup?

      Answer: In order to add a Gmail account to MaxxTraxx or to fix issues with an existing account that's already been placed in the setups menu, please follow the steps below. STEP ONE: There are 2 key things that need to be verified first; Verify that ...

    • How To Email Repair Order And Documents From MaxxTraxx

      Open a customer's RO If you would like to attach a Digital Vehicle Inspection to the RO and send to the customer, click the Email button at the bottom of the RO Click the Add button to the right of the Attachments box Complete the email and make sure ...

    • Email Setup

      To setup a company email in MaxxTraxx, follow these steps. Open the Setups drop-down menu Select Email Setup Select "Send Email From MaxxTraxx" Enter the email address and password for your email account and choose Next Once your email is setup, ...

    • Creating or editing an email template

      MaxxTraxx v.9 offers the ability to write and save email templates for easier communication with your customers. Each category must have a default template saved to be functional. This article will walk through the steps needed to create those ...

    • Setting up Yahoo Email in MaxxTraxx

      1. Open a browser window and sign into your Yahoo mail. 2. Follow the instructions in this article for the next steps: https://help.scottsystems.com/support/maxxcares/ShowHomePage.do#Solutions/dv/364381000002780253 3. Once you receive your secure ...