Part Restock not showing in Inventory

Part Restock not showing in Inventory

🛠️ How to Add a Missing Part to Inventory and Update Related Tables

This article outlines the steps to resolve issues when a part in a vendor invoice appears blank or has a zero Parts ID. This typically requires manually adding the part and updating the SQL database.

🔗 Step 1: Connect to the Client Server

  • Ensure you are connected to the client’s server environment before proceeding.

🧾 Step 2: Check Vendor Invoice

  1. Navigate to Parts > Vendor Invoices.

  2. View Closed and Posted invoices.

  3. Locate the relevant invoice by entering the vendor invoice number.

  4. Right-click on the invoice and select Edit.

🔍 Step 3: View the Part Master Record

  1. Within the invoice, right-click on the part line item and choose View Part Master Record.

  2. If the part information is blank and shows a 0 in the lower-left corner, this indicates a missing or unlinked Parts Master ID.

🛒 Step 4: Add the Part to Inventory

  1. Go to Parts > Parts List.

  2. Create a new part record in the inventory.

  3. Make note of the Parts Master ID in the lower-left corner of the part entry screen.

  4. Save and close the new record.

🧮 Step 5: Update the Database via SQL Server

⚠️ Note: Ensure you have appropriate permissions and a backup before making any SQL changes.

  1. Launch SQL Server Management Studio (SSMS) and connect to the database.

  2. Open the table dbo.RestockDet.

    • Locate the relevant row for the invoice/part.

    • Enter the new Parts ID in the ItemID column.

    • Set the ItemType column to 1.

  3. Then open the table dbo.Parts.

    • Search for the newly created part by part number.

    • Update the OnHand quantity to 1 (or adjust based on customer input).

✅ Final Check

  • Verify that the part is now correctly listed in the invoice and inventory.

  • Double-check all quantities and make any additional changes if requested by the customer.

  • Notes
    Always confirm with the customer before adjusting quantities.


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