Did You Know
Important message on backing up data
Important Notice: Protect Your MaxxTraxx Data Please note: This message does not apply to MaxxTraxx Anywhere cloud users. Due to a recent increase in malicious cyberattacks and unexpected computer failures, we want to remind you of the importance of ...
Did you know for the best performance you should log out of MaxxTraxx every evening
Keep Your Computer Running at Its Best Your shop relies on computers more and more every day—whether it's writing repair orders, sending emails, looking up parts, or handling other daily tasks. All of these functions use valuable system resources. To ...
Cloud Server Maintenance
Subject: Scheduled Cloud Maintenance – February 27 to March 6 Our cloud provider will be performing server maintenance from February 27, 2025, through March 6, 2025, between 11:00 PM – 4:00 AM Pacific Time each night. This maintenance should not ...
Insufficient memory error
This information is NOT for MaxxTraxx Anywhere cloud users. Recently we have noticed an influx of "Insufficient Memory" errors. What we have seen is the error will present itself, and then lock up MaxxTraxx on all computers. This can be quite ...
Important update for 360 Payments users
We will be releasing a patch update for MaxxTraxx that affects 360 Payments credit card terminals. This patch MUST be installed by Friday October 6, 2023 in order to continue using the 360 Payments terminal. Please install the patch as soon as you ...
Update for DataTraxx Users
We have resolved the cloud backup issue that has affected some DataTraxx users. A patch has been created to fix the backup issue. Please note that this patch will not update users that are still on Version 7.9 of MaxxTraxx. DataTraxx will NOT work in ...
URGENT Information - DataTraxx customers
Due to a security update on our DataTraxx servers, some shops are experiencing cloud backup failures. We are diligently working to resolve this issue as quickly as possible. This issue does NOT pertain to MaxxTraxx Anywhere users. If you are a ...
Final Notice: MaxxTraxx Cloud Users v9 Updates To Begin Starting Tomorrow
Final Notice To MaxxTraxx Anywhere Cloud Users We will begin updating remaining Anywhere cloud users starting Tomorrow Our plan is to try and coordinate with each shop to get that done during normal business hours or, where possible, we will perform ...
Reminder: MaxxTraxx Cloud Users Getting Updated To Version 9 This Week!
Urgent Notice To MaxxTraxx Anywhere Cloud Users We will begin updating the remaining Anywhere cloud users this week Our plan is to try and coordinate with each shop to get that done during normal business hours or, where possible, we will perform the ...
MaxxTraxx Cloud Users Will Get Updated To Version 9 Starting Monday, June 12th
Urgent Notice To MaxxTraxx Anywhere Cloud Users Please Contact Support This Week If You Want The v9 Update Done We have many MaxxTraxx customers using our cloud installation option which means the Support Team has to manually perform the version 9 ...
Memorial Day 2023 Message
MaxxTraxx by Scott Systems - Memorial Day 2023 Just a quick reminder that Scott Systems will be closed Monday, May 29th in observance of the Memorial Day holiday. We hope everyone enjoys a long and safe holiday weekend. All the Best from everyone at ...
Did You Know MaxxTraxx Version 9 Is Releasing In Stages Now
Did You Know MaxxTraxx Version 9 Is Now Ready For Wide-Release! We are happy to announce that the final release of the MaxxTraxx version 9 update is here! There are some great new features and functions added, as well as continuing to streamline and ...
Did You Know There Is Recording Of Version 9 Introduction Webinar Available
Did You Know There Is A Recording Available For One Of The Version 9 Introduction Webinars See below to view a recording of one of the MaxxTraxx V9 Introduction webinars for those of you who were unable to attend or who want to review. This is very ...
Did You Know That The Status Columns On Status Workflow Tab Can Be Re-Ordered
Did You Know The Status Columns On Status Workflow Tab Can Be Ordered Per Preference Starting with MaxxTraxx, version 9, there is a new element called the "Status Workflow" tab. It takes all of the open Repair Orders and Appointments from the Service ...
MaxxTraxx Version 9 Introduction Webinar
MaxxTraxx Version 9 Introduction Webinar Conducted Wednesday, April 26, 2023 @ 12pm PST Below is a recording of one of the MaxxTraxx V9 Introduction webinars for those of you who were unable to attend or who want to review. Very informal but covers ...
Webinars Today! Agenda: MaxxTraxx Version 9 Introduction
Webinar Reminder For Today MaxxTraxx Version 9 Is Releasing Soon And We Are Hosting 2 More Webinars Today To Introduce And Explain Newly Added And Updated Features We are proud to announce that the latest major release of MaxxTraxx, Version 9, is ...
Did You Know That Kits Can Be Used On Parts Sales Counter Invoices
Did You Know That Parts And Labors From Kits Can Be Used On Parts Counter Invoices In MaxxTraxx, Kits are used extensively on the Service Counter side of things when building Repair Orders. But did you know that elements of the Kits function can be ...
Did You Know That Passwords Can Be Enabled for JobClock Users
Did You Know That Users Of The Technician Jobclock Mini-Application Can Be Required To Input A Password In MaxxTraxx, the Job Clock application for Technicians, by default does not have the requirement to input a password along with a username turned ...
Did You Know You Can Take Deposit Payments From Customers And Apply Them Against Open RO's
Did You Know You Can Take Advance Payments From Customers As Deposits On Account And Those Amounts Can Be Applied To Open Repair Orders In MaxxTraxx, you have the option to post Deposits On Account in 2 ways. One is from the Customer's Account and ...
Did You Know Pictures & Other Files Can Be Attached To Several Places In MaxxTraxx Desktop editions
Did You Know Pictures & Other Files Can Be Attached To Several Places In MaxxTraxx There are currently 4 places in MaxxTraxx where one can attach files directly into the program where they will be stored permanently. This includes JPG picture files, ...
Did You Know That Files Can Be Uploaded To And Downloaded From Your Anywhere Server
Did You Know Needed Files Can Be Uploaded To and Downloaded From Your Remote, Cloud-based Anywhere Server If your shop employs the Anywhere cloud-based option of MaxxTraxx, then the folders needed to access certain files (like PDFs, Exports, etc.) ...
Did You Know MaxxTraxx Can Be Opened More Than Once On Same Computer
Did You Know MaxxTraxx Can Open More Than Once on Same Computer Due to the way the MaxxTraxx licensing works, a user can open multiple instances of MaxxTraxx on the same computer. It will still only count that as 1 workstation license! For Example: ...
Did You Know About Changes To SUTA and SDI Rates
Did You Know Attention: MaxxTraxx Payroll Users Each year the rates for SUTA and SDI can change especially for California businesses. To update in MaxxTraxx you will need to do the following: Click on Setups the gear icon in the top right of ...
Did You Know How to integrate MaxxTraxx and FordParts.com?
Do You Know How to integrate MaxxTraxx and FordParts.com MaxxTraxx Version 9.0 can now connect to FordParts.com for direct ordering from you local FORD Dealer! We are proud to announce that, for the first time, Ford Motor Company has decided to enter ...
ATTN: The MaxxTraxx & Service Intel integration recommends update to latest MaxxTraxx version
Important Message The MaxxTraxx and Service Intel integration recommends your shop upgrade to the latest version of MaxxTraxx Your business has requested to establish an integration with an industry partner called Service Intel. Among other things ...
Did You Know That MaxxTraxx Can Now Integrate With Ford
Did You Know That MaxxTraxx Has An Exciting New Integration Announcement Version 9.0 Contains The Ability To Connect To FORD For Parts! We are so proud to announce that, for the first time, Ford Motor Company has decided to enter into an integration ...
Did You Know That MaxxTraxx 9.0 Is Releasing Very Soon!
Did You Know The Final Release of MaxxTraxx 9.0 Is Coming Your Way Very Soon! We're no longer in the Beta testing phase and the final version of MaxxTraxx 9.0 will be ready for limited release very soon. If your shop would like to be considered for ...
Did You Know - Quickly view the Subtotal for a Single Job, including Sales Tax & Add-ons, on a Repair Order
Did You Know You can quickly find out the Subtotal for a Single Job, including Sales Tax & Add-ons, on a Repair Order? Common Question: You have a Repair Order with many line items including multiple different jobs and your Customer wants to know how ...
Did You Know - You can easily view Parts on Order from inside the Repair Order / Service Writing Screen
Did You Know You Can Quickly and Easily View Parts Order Statuses From Right Inside the RO/Service Writing Screen If you have a Repair Order open and need to find out if parts have been ordered and/or the parts orders' status, you can click on the ...
Did You Know-That PartsTech Is Changing Their Shop Software Integration
Did You Know The MaxxTraxx / PartsTech Integration Is Changing We are reaching out today because our records indicate you may be using the PartsTech integration with MaxxTraxx. PartsTech has made major changes to their shop-software integration. ...
Did You Know That MaxxTraxx v9 Will Release In The 4th Quarter of 2022
Did You Know MaxxTraxx v9 Will Release In The 4th Quarter of 2022 We're Proud To Share A Sneak-Peak Of Some Great New Features Coming Your Way! Introducing 3 New Tabs to Enhance Visibility and Control of Your Service and Technician's Workload. This ...
Did You Know that you can change the vehicle - or the customer and vehicle on a MaxxTraxx repair order.
If you have security on in MaxxTraxx, you will need to go into setups/security groups / select the security group needed / under the Service Department and Customer Information heading (last one) check the box to allow this feature in the security ...
Did You Know MaxxTraxx offers an integrated cloud backup service?
A natural disaster or server failure could mean a complete loss of your shop's data. There should always be a backup of vital company records in case of an emergency. MaxxTraxx offers a DataTraxx™ cloud backup of your company's database. Automatic ...
Did You Know...That MaxxTraxx integrates with 360Payments?
Did You Know... MaxxTraxx Partners with 360Payments? 360Payments has been a preferred partner of MaxxTraxx since 2018. In 2021, we strengthened our partnership by refocusing efforts on enhancing the integration and adding new features. Seamless ...