Vendors
Hurricane Milton Update
To all our MaxxTraxx shops in the path of Hurricane Milton: If you are closing up your shop until the storm passes please make sure to backup your data. If you are subscribed to our DataTraxx cloud backup service, please click the "Backup Database" ...
Update for Mitchell users
We have been testing an update to repair the integration with Mitchell. This update is now ready to be installed. Please make a backup of your database by clicking the backup icon near the upper right corner of the MaxxTraxx screen. You must be on ...
Hurricane Milton and MaxxTraxx data backup
Our records indicate that your shop does not subscribe to our DataTraxx cloud-based backup service. If you would like us to temporarily activate this service at no charge until the current threat passes, contact us via email as soon as possible. ...
Microsoft email issues
It has come to our attention that Microsoft has stopped supporting the method many 3rd party platforms use to send emails through their systems. Sending emails through MaxxTraxx from any Microsoft account such as Hotmail.com, MSN.com, and Outlook.com ...
Mitchell integration
The issue with Mitchell integration has been solved. If you are still experiencing any problems please contact our support team. Thank you for your patience. The MaxxTraxx Team (800)996-9777
MItchell 1 not working
Some shops may be experiencing an issue with Mitchell 1. We are in contact with Mitchell and are working on a solution. We apologize for any inconvenience this is causing. We will send out messages as updates happen. Thank you for your understanding. ...
IMPORTANT ALLDATA STATUS UPDATE
Following up on our previous message regarding this subject: There have been changes made by AllData to move away from the current version of their integration to a new system. We have been working closely with them to update to this new integration ...
Did You Know that you can use third-party billing to pay a repair order
MaxxTraxx has the option to use third-party billing for repair orders that are being paid by an extended warranty, insurance company, or someone other than the customer. First, make sure that the third party company/person is set up as a customer in ...
Setting up a company credit card
You can set up a company credit card to pay vendor invoices and other bills in Maxx Traxx. First go to the Vendors tab and click the Vendor List box: In the Vendor Search box click on Add Vendor: Enter the information for the credit card you want to ...
Invoice posted to the wrong vendor
Once a vendor invoice is posted to AP, it cannot be voided. If the invoice was posted to the wrong vendor the charges will have to be reversed by issuing a return credit to the vendor. The first step is to enter the original invoice and assign it to ...
How to Set up and Use the "Customer as a Vendor" (Barter) Feature
It sometimes occurs that you purchase parts or service from a business that also uses you to repair his or her vehicles or that purchases parts from you. If both parties agree, the charges for the repairs can act as part of the payment for the ...
How to Find Vendor History
Click on Vendors Select Accounts Payable Vendor List Double click on the Vendor from the list Click the Options button on the left Select View A/P Transactions Use the Show drop down box to select the time frame to view. It defaults to Open Invoices ...
How to Set Up a Vendor in MaxxTraxx
Click on the Vendors menu Select Accounts Payable Vendor List Click the Add Vendor button at the bottom Fill in Company Name and Vendor Code (required) Click the blue Account link, select the Use Special Account radio button in the A/P Account ...