Computer has trouble staying connected with MaxxTraxx
Often times, new computers come with Power Control settings set to turn off the network card, or put the computer to sleep in a relatively short period of time, which disconnects that station from the "server" where it gets its MaxxTraxx data. There are a few simple changes you can make to correct that problem. This is a Windows operating system problem, not really a MaxxTraxx problem. Here are some steps to try:
- In your Windows search bar, type in Control Panel and click on that
- Change the "View by:" setting (upper right of that page) to either Large or Small Icons.
- Click on "Power Options."
- Click "Choose when to turn off the display"
- Click the dropdown button for "Put the computer to sleep" and change to "Never"
- Click "Change advance power settings"
- Change the "Hard disk/Turn off hard disk after/Setting (Minutes)" to 0 (Zero)
- Change the "Sleep/Allow hybrid sleep/Setting" to Off
- Optionally, you might want to change the "Turn off the display" setting to a couple of hours, but that shouldn't affect the system logging off the network.
- If you continue to have problems, you might want to also, from the Control Panel, click on Device Manager.
- Find and open Network adapters
- Right click on your adapter and choose Properties
- Click on the Power Management tab
- Uncheck the boxed marked: "Allow the computer to turn off this device to save power"
- Click OK to save that setting.
Those changes should reduce the frequency of your computer workstation losing connection with MaxxTraxx.
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