Bad Debt Loss

Sometimes a customer owes money that you aren't going to be able to collect. The steps below are how you can track these In MaxxTraxx.

1. Pull up the account of the customer who owes you the money

2. Click on the Customer Options button in the customer account

3. Choose create new credit

4. Enter in the amount and any notes you would like to add 

5. Click on the Add button and select an account to disburse to

      * 60950 is the bad debt loss account in MaxxTraxx but consult with an accountant to make your final decision

Once the credit has been added to the customer account you can then use it to pay out the debt that is owed to you. 

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