How to Send Text Messages

To be able to send text messages, you must first set up your email in MaxxTraxx see: Email Setup

1. Open the customer's record
2. Click on the Phones link in the list on the left side of the window
   
3. Either click the Add Phone button to add the customer’s cell phone number, or if you already have it entered, select it in the list, then click the Edit button
   
4. Make sure to choose the Type of phone as Mobile
   
5. Click the Send text messages to this number using the following cell phone provider box
   
6. Choose the customer’s cell phone provider from the drop down box
   
7. Click the Send Text Message box
   
8. Type in a Subject and a Message
   
9. Click the Send button
   
10. Click Ok to close the window 

Going forward, you will be able to click the Send Text Message box at the bottom of an open RO.

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