Potential scam phone calls

Potential scam phone calls

Important Notice: Phone Scam Targeting Automotive Repair Shops

We’ve been made aware of a recent phone scam that is targeting automotive repair businesses. While no MaxxTraxx shops have been reported as victims, we want to keep our community informed and prepared.

The scam typically involves a caller, claiming to be from MaxxTraxx, contacting the shop owner or manager and saying a credit is owed. They then request bank account or credit card information under the pretense of ensuring proper delivery of that credit. Please be advised: if you do have a credit on file, MaxxTraxx already has your billing details.

If you receive a call like this from someone you don’t recognize, hang up immediately and reach out to our Business Office to verify the situation. You can contact us at (800) 996-9777 and select option 3.

Your security is important to us — stay vigilant and don’t hesitate to call with any concerns.

As always, the Support Team is here if you have questions or need help.

Hours: Monday through Friday, 5am to 5pm PST. (Excluding Holidays)

Email: support@scottsystems.com

Phone: 800-996-9777, Option #1

Or start a Chat from our website HERE


Thank You for Your Time and Have a Great Week!

-The MaxxTraxx Team

    • Related Articles

    • Did you know MaxxTraxx has a Declined Services report

      Are you looking for a simple way to keep your bays full during slower periods? MaxxTraxx has a built-in tool that can help you reconnect with customers and generate additional service opportunities—without any extra guesswork. By running the Declined ...

    • Did you know that the General Ledger Income Statement is your Profit & Loss Report

      We often get calls wanting to know how to print a Profit & Loss report. It's called the General Ledger Income Statement in MaxxTraxx Click on the "Reports" dropdown at the top of the Service Schedule screen. Then click on the "Company Reports ...

    • How to Send Text Messages

      To be able to send text messages, you must first set up your email in MaxxTraxx see: Email Setup Open the customer's record Click on the Phones link in the list on the left side of the window Either click the Add Phone button to add the customer’s ...

    • Memorial Day 2023 Message

      MaxxTraxx by Scott Systems - Memorial Day 2023 Just a quick reminder that Scott Systems will be closed Monday, May 29th in observance of the Memorial Day holiday. We hope everyone enjoys a long and safe holiday weekend. All the Best from everyone at ...

    • Important update for 360 Payments users

      We will be releasing a patch update for MaxxTraxx that affects 360 Payments credit card terminals. This patch MUST be installed by Friday October 6, 2023 in order to continue using the 360 Payments terminal. Please install the patch as soon as you ...